Appointments, Paperwork & Fees

What to do before making an appointment?
If you have insurance please call our billing department before you make an appointment to determine whether our services are covered by your plan. The number is (404) 671-9371 (ext. 3).

How to make an appointment?
To make and confirm an appointment with Dr. Galen Cole please follow these steps:

STEP 1. Click here to make an appointment.
STEP 2. Click here to complete your intake paperwork.

How to pay for services?
Your first session must be paid for in advance. You can pay for services with cash, by check, or with any major credit card. To pay online with a credit card click here.

What is the cost of a session?
The cost of your session will vary depending on the type and duration of your appointment. These costs are as follows:

  • Intake Session ($150 or Insurance Co-Pay)
  • Regular Session ($100 or Insurance Co-Pay)
  • DUI Clinical Evaluation ($95)
  • Pre-Marital Counseling ($175 for assessment and 2 sessions)

What about insurance?
Although most major insurance companies and EAP programs cover Dr. Cole's services, please do not assume you are covered until you have received authorization from your insurance provider.
For your convenience, we have contracted with a third party (KRD Solutions) to help you with all your insurance support needs, including authorizations. To contact KRD for this complimentary service please call 866-714-1224. If you plan to handle this yourself you may need the following information:

Galen E. Cole, Ph.D., L.P.C., CADC-III
NPI#: 1174759799
3121 Centerville-Rosebud Road, Snellville, GA 30039
Phone: (404) 671-9371
Fax: 888-210-8891
Email: ccspsy@gmail.com

What is the typical frequency of sessions?
The frequency of appointments is based upon your needs and financial concerns, however I recommend weekly or biweekly appointments for the first four sessions in order to build the foundation of the therapeutic relationship.

When do administrative support costs apply?
In some instance, we charge administrative support costs. For example, if we are required to communicate with physicians, attorneys, medical record clerks, law enforcement, teen crisis centers, etc., we require a retainer to cover the cost of our time. These costs are billed as follows:

01-15 Minutes ($35)
15-30 Minutes ($45)
30-45 Minutes ($75)
45-60 Minutes ($100)

Again, if these types of communications are needed we require a retainer based on the estimated amount of time that will be consumed by these activities. Click here to pay this retainer.
If your first session involves a parenting issues, please click on the book image below to review and purchase this book.
ccs psychotherapy